Service Feedback

Thank you for calling Arnold Jones Services to service your air conditioning or heating system. We appreciate your business. Each time we provide service, our goal is for you to be 100% satisfied.

Please take a few minutes to tell us how we did. Without your feedback, we can only guess at the level of service you received.

Tell Us How We Did

   
1. When you called for service, was our office staff polite and helpful?
2. Did the office staff set a time that was convenient for you?
3. Did our technician arrive between the hours quoted to you?
4. Was he friendly and courteous to you?
5. Did he wear floor protectors over his shoes to protect your carpet and floors?
6. After examining your system, did he explain the problem clearly to you?
7. If repairs were required, did he tell you the cost prior to starting work?
8. Did the repair take care of the problem?
9. Did he leave the work area clean and tidy?
10. Would you recommend Arnold Jones Services to a friend or relative?
11. Can we use your comments in our advertising?
12. On a scale of 1 to 5, with 5 being the best, please rate our service.
   
We invite you to write any additional comments:
   
Can we use your comments in our advertising?
*Required Fields  
First Name:*
Last Name:*
Address:*
City, State, ZIP:*
Phone:*
E-Mail Address:*
Serviced By:
Date Service Completed:
 

← Back to Customer Surveys